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Pricing and Billing
For Bookstores in California
 

If you are a bookstore or other retailer located in California and are buying our publications for resale in your store, you are eligible to be exempted from paying sales tax on orders from our store. To receive this status, after having opened an account on our online store, simply email us at [email protected] with a PDF copy of your California business license/resale certificate along with your account name, and we will activate the tax-exempt option for your account.

Do I have to pay sales tax?
  You only have to pay sales tax if you are located in the same state as our warehouse.
I have a question on my charges.
  Click the "My Account / Order Status" link at the top right hand side of our site to review your orders. You may compare your order history on our website, with your financial records. If you have further questions or concerns, please contact customer service for further assistance.
I need a copy of my receipt/invoice.
  Click the "My Account / Order Status" link at the top right hand side of our site to print invoices.
When will my credit appear on my account?
  Credits usually take 7-10 business days from the time we receive your item(s).
When will my credit card be charged?
  Your credit card will be charged within 24 hours prior to shipment of your item(s).